Privacy Policy

Last updated: 2026-10-11

The controller is Server Farm OÜ (registry code 12423131), Hansu tee 6, Metsakasti, 74019 Harju County, Estonia. For privacy questions, write to info@serverfarm.ee.

What we collect

• Website: we use no cookies or tracking tools. The web server keeps technical logs (IP address, time, request) for security.
• Email and phone: when you contact us, we process your name, contact details, company name and the content of your message.
• Client relationship: we process client contact persons’ details to perform the contract and for invoicing.
• Data center visits: visitor log (name, organization, time). Building entrances and rooms are covered by CCTV.

Why and for how long

We use the data only to answer your inquiry, provide our services and meet legal obligations (e.g. accounting). We do not sell data, send newsletters or use data for marketing. The legal basis is the contract, a legal obligation or our legitimate interest.

• Web server logs: up to 1 year, deleted automatically
• Camera recordings: up to 365 days, deleted automatically
• Visitor log: 2 to 5 years
• Correspondence and support tickets: up to 20 years
• Contracts: contract term + 7 years
• Accounting records: 7 years

Backups may keep data for up to 2 years longer.

Data on your servers

We process data on your servers and services only as a processor, on your instructions and under our data processing agreement (DPA). Our subprocessors are listed on the Subprocessors page.

Your rights

You have the right to access, correct or erase your data, or to object to its processing. Write to info@serverfarm.ee. You may also lodge a complaint with the Estonian Data Protection Inspectorate.